Comerica Bank
ATM Machine ripoff
- 04-09-2007
- 5
On March 21 I used the ATM Machine to Request $260.00.
I was given only $200.00, the receipt showed $260.00 taken from my account.
I went into the bank, advised them what happened. They were rude and uncaring. They said they would have to "investigate"
I talked with the Manager: Anthony C. Peters, Jr. 313 564 5717
He gave me several different stories, but after about 2 weeks, from the 21 March, to 2 April. I received a letter saying they found no shortage in their accounting. They denied my claim!
Did my money just evaporate into thin air? Did the Next user of the ATM get an extra $60.00?
No explanation from Comerica. No apology, No recourse left to me at all! They investigate, they count, they take 14 days, and then they decide there is no shortage!
I want them to take some responsibility for the Machines failure to dispense money accurately. They should also pay a fee of at least $10.00 for customers who have been done this way, or 10% of the money they have misappropriated.
How can a Bank be so calluse in dealing with their bank customers? Beware of the ATM machines. You are on your own when you use them. They should post this warning right on the machine!
Company: Comerica Bank
Country: USA
State: Michigan
City: Detroit
Address: Woodward Ave At Margaret
Phone: 3138698172