Bank Of America
Are thieves, experts in the art of swindling consumers with a glut of confusing rules designed to steal from those they claim to represent ripoff

I closed my account with B of A today after 3 years as a customer. I have kept as much as 2o, ooo in the account at times and am re-financing my home in August so I hope they are a little bit sorry to loose my business. I had a series of things happen at once and they weren't on my side at all. Yes, I know they are a business, but they seem to have forgotten that they wouldn't exist or profit without all of us.

I went on vacation last week and came home Sunday and payed a bunch of bills on online banking. I was watching my account over the next few days to see if refunds on money held from the hotel, rental car charges etc had cleared and credited to figure out if I would need to take money out of a savings I keep at another bank to cover my bills. Tues was the day they were scheduled for, and for the first time in my memory, their system was down all day. I wasn't able to monitor my balance because of this.

So, I went to my bank and took out 1000.00 and then deposited it in my B of A acct. I was shocked the next day to see 5 overdraft fees. When I called, I found that I had missed the cut off time on my deposit and that a hotel refund that came in and would have covered the amount was credited AFTER they took out the charges. They also settled my mortgage and car payments ahead of coffee and dinner that had occured 4 days earlier. I know that technically they have the right to do this, but It is sneaky and I feel as though I stepped into a trap with them and they were just waiting for the day when I would fall in. The average person can't keep all of their rules straight and they KNOW this.

I for one am researching joining a credit union or smaller bank. Be careful everyone.

Company: Bank Of America
Country: USA
State: Oregon
City: Portland
Site: bankofamerica.com

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