GE Money Bank
Poor treatment

During a dental emergency that was going to be $3500.00 that insurance did not cover. The dentist had an option, GE MONEY BANK. With not much choice it sounded like a good idea and GE was a name you can trust. That was a mistake. The first bill came I paid what was due and then with 2 kids in collage I took a home equity line to help. So I put this down as an auto pay off and got confirmation that they sent the money. When I received my next bill from GE it showed a credit for the full amount but not a zero balance. I had two late charges I called GE they said the full amount was paid but it was late and then the second late charge was only for the first late charge. I told GE I had not received any bill and was told oh well. I ask to speak to a supervisor and was given to Brock who would not give his full name but badge #74217. I was told by him I should take better care of my finances. I explained I had not received a bill and I knew the balance was paid I did not think to call GE at that point. I tried to work out something but I was told and this is a quote (you signed the paper you owe us the money). Next time I will seek out a loan shark the treatment will be better.

Company: GE Money Bank
Country: USA

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