PayPal
No reply to eBay supplemental coverage claim over $400 loss
- 06-06-2002
- 10
This is taken directly from their website: "If eBay's dispute process is resolved in your favor, you must contact PayPal customer service with proof that your eBay claim was granted to be eligible for PayPal's supplemental eBay coverage. This must be done within 30 days of eBay's grant. Buyers may receive up to $200 additional coverage from PayPal when they qualify for eBay's insurance policy (currently limited to $200)."
The problem is they do not allow you to contact them other than via a form letter. I have tried to follow their rules exactly, and they do not even reply. So even though they gave my 400 dollars to a crook (a whole other rip-off) and eBay says they are sending their max of 175, PayPal evidently does not have insurance as they claim!
Company: PayPal
Country: USA