SearsCard - Citibank
Paid-Off Card Still Billed Fees for 22 Months Over $1.01 Charge

After paying the full balance and late fee on a SearsCard that was 1 month old, the company began billing late fees and additional charges, for more than 22 months. The card was paid, in full with late fee, as described on the monthly statement.

Cardholder notified, by phone and by return invoices, that payment in full had been rendered. The Company continued to charge fees.

At 16 months, an employee of the Company informed me that there had been a $1.01 interest charge tagged onto the account, and that was what inspired the computer to continue piling on extra charges. Discussions with CS and CSM's failed to resolve the matter.

For credit report reasons, the cardholder paid $200. The Company continued to add charges. At this writing the Company seeks $500 US to stop collections and unpaid credit report.

The US government regulates interstate credit instruments, and proscribes the amount of interest and fees that are legal to charge and collect. The amounts here are $700 charges for an amount of $1.01 that was never invoiced to the cardholder.

Is there no shame? Is there no fear of regulatory intervention? Is there no righteousness in America's large corporations?

Such outrageous and predatory actions are never singular. It is part of a pattern of corruption that violates federal and state laws. Corporations are subject to federal laws that prosecute corruption and actions that are tantamount to racketeering.

I would be pleased to start such an action to give notice to the aggressor corporations, that such behavior is not profitable when convicted.

Company: SearsCard - Citibank
Country: USA
State: Nevada
City: The Lakes

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