Chase Mastercard
Interest charged on paid down balance and no payoff quote

I fell victim to Chase Mastercard. Yes. I opened the account. Yes I charged on the account. For years I made All my payments, always more than they wanted. I had some hard times and was late on a few payments. My interest soared. But, what really bothered me was trying to pay off the account.

I paid all but about $80. I was billed about $289 for interest charges. I called to complain and was told that those interest charges were from my previous balance. I asked for a pay off, to quote the customer service representative " we can't quote pay offs because we don't know what you will be charged next month for interest." Huh? I want to pay off an account in full and you can't tell me what the pay off would be? That made no sense. They even tried to tell me my next finance charges would also be about $289.

If my balance is $80 and my interest rate is about 30%, how does it figure that I will be charged $289 in finance fees? My math teacher would love to hear this explanation.

Company: Chase Mastercard
Country: USA
State: Delaware
City: Wilmington
Address: P.O. Box 15153
Phone: 8009452000

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