Us Bank
Intentional "fixing" of purchases

A few months back we changed our bank to a local one due to the fatc we are military. First they didn't tell us our deposit was going to be held for a week, second they didn't tell us there is a $0.25 fee for using debit instead of credit... That added up! We quickly found when at our own fault we overdrafted, they changed it from 1 overdraft of a couple of dollars, by moving our purchases around they were able to make it look like we overdrafted on several charges. Ie: we made a $30.00 purchase that overdrew us by 3.00. They put that charge in front of charges that had been made a week prior. A couple days ago i checked my account to make sure charges i made went through.

Sure enough they did, i had a balance of roughly $45. Tonight i checked it again knowing i spent about $20. To my surprise i now have $100 in my account. The charges i had made and checked a few days ago are gone. Had my husband not known about these charges and just checked the balance he would have thought we had $100, really i have about $15. Now knowing this bank and their habits if i go and make a $20 purchase within an hour those other charges that have "disappeared" will suddenly reappear thus causing an overdraft. But for this bank they will play again will my account and make one overdraft into 5... At $30 each, i will have $150.00 in overdraft fees...

This bank is rediculous and a class action law suit needs to put them and their unhelpful, rude, deceitful employees out of business! My mistake has been staying with them this long. I should have known the day i opened the account and a woman was ranting at the cashier about similiar things, but i passed it off to her own mistake... Big mistake, it has cost me, please don't let it cost you. If you bank with them, change!!

Company: Us Bank
Country: USA
State: Tennessee
City: Clarksville
Site: usbank.com

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