Experian - CreditExpert.com - Identityguard.com
Mailed and Phone Disputes No Longer Accepted, Only Online

Business & Finance

Well, Experian started phasing in a policy last year that is almost fully implemented.

According to the Experian website, Experian no longer accepts mailed disputes! This is a discriminatory practice against those who do not have internet access, and the agreement you must accept to do the online dispute has provisions that are in violation of your rights under the FCRA, and even the FDCPA.

The main one being the ability to send your dispute by certified means and have proof of service as per your right to have the information proven valid or removed in 30 days as provided for under the FCRA.

The second thing they have initiated is no more telephone disputes! This has already been identified on affiliate and partner sites, such as identityguard.com, and others.

Experian is trying to make it as hard as possible to dispute anything. And when you do it online, you do not get any proof of what you disputed or that they even got it at the time you make the dispute online.

You will get results a few weeks or months down the road, if they feel like responding to you.

We need to file as many FTC complaints as we can on this one, and letters to Experian Corporate.


Company: Experian - CreditExpert.com - Identityguard.com
Country: USA
State: Texas
City: Allen
Address: P.O. Box 9532
Phone: 8883973742
  <     >  

RELATED COMPLAINTS

CreditExpert, Experian
Trimerge Report Allowed Disputes on Only One Bureau

Experian Credit Reporting Bureau
No Physical Address Posted for Mailing Dispute Documents

Experian
Wrong Mortgage on My Report and Paid $11 for Report Never Received

ConsumerInfo.com (Experian)
Disputes Marked Verified Despite Letters Showing Debts Invalid

Experian
Identity Theft Entries on My File Ignored Despite Many Disputes

Experian
Failed to Investigate Disputed Items That Do Not Belong to Me

Experian ScoreC
Charged $8.10 for Credit Report That Was Never Delivered

Experian *CreditRep InfoExd.com
Charged for Credit Report I Never Bought

Experian
Hoodwinked Into $14 Monthly Service by Free Credit Report Offer

Experian Consumer Credit Reporting
Refused to Keep Opt-Out Status on Report and Security Freeze