Merchants' Credit Guide Company
Repeatedly sends notices for a medical bill that was paid LONG ago! Ripoff

Business & Finance

In Nov. CDH (Central DuPage Hospital) in Winfield, Ill. Provided me with service.

Originally, they billed me incorrectly. I brought this to their attention when I received a copy of the bill. They agreed to correct it & mailed me a copy of the correction. Meanwhile, my insurance had already paid it. So now, the hospital had to refund the insurance money, and re-submit it.

In the meantime, I paid my deductable, and waited for the balance, knowing it would be less than the original billing.

For 8 months, nothing, not one invoice or update. Then, a bill from CDH for the entire amount of the original invoice. I've spoken to them 4 times now, they assure me it's correct in their system. I've paid the balance I "should" be billed based on the corrected charges, and a 20% co-pay. Months later, I get a notice from this Credit company. I write them, enclose copies of old invoices, credits, & payments.

Now they're calling me at work! Stating they never received any letter from me & when will I pay? I offered to fax copies of the letter & rebuttal (which I kept), they refused to give me their fax #. (Does that make sense?)


Company: Merchants' Credit Guide Company
Country: USA
State: Illinois
City: Chicago
Address: 223 W. Jackson
Phone: 3124702618
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