CyberTel Security
Took $298 unauthorized funds out of a closed account! Nationwide

I went to get groceries the other night and whe I ran my debit card through, it was denied. I had to leave all my groceries at Walmart. I went home and looked online to find out that $298 had been taken out of my account that day. All it said was ck #14442, no name or anything.

The next morning (since the bank was already closed for the day), I called the bank. They told me that a company called CyberTel Security, who I have never heard of, sent it through as a check by phone. They gave me an 800 number to call, but of course, I cannot get through to anyone at that number, it just tells me the voice mailbox is full. To top it off, this was sent through on a closed account, but the bank cleared the funds on my new checking account and they cashed the check, apparently at a City National Bank, where at I don't know (the bank has not given me a copy of the check yet). My bank told me it was my own fault and they could not do anything about it... I don't even know who this company is and NEVER ordered anything from them and DEFINITELY did NOT authorize a withdrawal!

The only thing I can think of is a guy called me about a month ago. He told me that I bought a package, but a medical benefits package, but I never received it. I told him, no I did not. He said that I paid for it, though, and I could receive a refund, but he needed to confirm my account information. He had my old account information. I went ahead and let him confirm that information. I did not give him my new account information. I also alerted my bank that if a deposit tried to go through, to transfer it to my new account, but if somebody tried to withdraw money, NOT to let it go through - I see they listened to that one! Yet this is all my fault - yeah right.

These people are nothing but pieces of crap who need to be stopped and hopefully enough people will complain that they will be!

Jennifer
Cedar Falls, Iowa
U.S.A.

Company: CyberTel Security
Country: USA
State: Other
Phone: 8663769392

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