Option One Mortgage
RIPOFF I was charged LATE FEES when my payment was sent ELECTRONICALLY

OOMC's policy is to not charge late charges as long as your payment is received by the 16th of the month even though it is actually due on the 1st and considered late after the 10th. I was short on funds and rarely do I ever send late payment for anything. My checking account at Etrade Bank sent an electronic payment on the 13th and OOMC kept claiming they hadn't received it erego charging me around &70 in late fees. Excuse me if I am wrong but electronic payments zip the money right to them, right? I am quite upset with them over this yet I don't know what to do. I was in steady contact with customer service and it was of no good to me.

Company: Option One Mortgage
Country: USA
State: California
City: IRVINE

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