Countrywide Home Loans
Won't let me pay my monthly bill, refuses to send statements

My loan was sold to this company in December. I was two months ahead on my house payments and now my next house payment is due in a week and a half. I have been calling them since the beginning of January BEGGING for my statement so that I may send payment.

Finally, today, enough is enough. I have been ABSOLUTELY LIED to and today the supervisor I spoke with named Anna Boyle told me that the monthly statements are a courtesy and not a requirement. Now I don't know about you guys but doesn't every bill you get say, Please return this portion with your payment? All of my bills do. So I guess the phone, electric co, the gas co, and credit cards just send you a monthly statement out of courtesy? YEAH RIGHT!!!

If you have dealt with this company and have any suggestions for me, please contact me through the rebuttal key.

Thanks to everyone!

Company: Countrywide Home Loans
Country: USA
State: California
City: Simi Valley
Phone: 8006696607
Site: www.my.countrywide.com

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