Windstream
Lousy customer service/NO high speed internet - Windstream High Speed Internet

In the phone book ad for Windstream it actually says "GET BLAZING-FAST HIGH-SPEED INTERNET". What a crock! They should be shut down for false advertising! I've been clocking the speeds of the so called high speed service in this area and the highest I've speed so far is 120kbps. Not even a MB! The worst was 66kbps so far. When I called to complain the person didn't want to hear what I had to say and continually cut me off. When I quoted the phone book ad she cut me off again! They have definitely trained they're people what to say because they know they're wrong. Her solution was to give me a latency excuse first, then the service being updated (but she didn't say when) and then she gave me an incident number for the latency and outage problem. I'm currently looking for another provider that I can trust!

Company: Windstream
Country: USA

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