Groupon
Vagabond Lodge in Hood River Filthy and Refund Refused

Beauty & Appearance

My family and I recently purchased a Groupon to Hood River's Vagabond lodge hoping for a wonderful Easter getaway. Upon arrival, we realized that first of all we had been ripped off as the Groupon was more expensive than the rates at the lodge, second of all, it was just awful, nothing like the pictures. We were promised a big view room, sure the room was big, but it was filthy and there was no view. The lodge looked like something straight out of a horror movie. My wife and kids refused to spend the night due to how awful and below our expectations it was, so we left. When we contacted Groupon, asking for a refund considering their promise says they will refund any purchase that was unsatisfying and they simply refused to even give us a Groupon credit.


Company: Groupon
Country: USA
  <     >  

RELATED COMPLAINTS

Photofun.com
No response regarding incorrect photo sizes shipped

Groupon
Merchant Refused Expired Voucher and Only Credit Offered

Groupon
Spray Tan Voucher Reduced After Expiry and Refund Refused

Groupon
Carpet Cleaners Failed to Show Three Times and Refund Delayed Seven Weeks

Groupon
Terrible Stay at Wild Dunes with Construction Noise

Groupon.com
Bedding Order Never Received, Efforts to Reach Company Failed

FoodTown
Ad customer service

Groupon
Hotel stay deal allowed fewer guests than advertised, no refund

Groupon
Misleading Promise and Refund Refused After Hour on Phone

Groupon
Salon Went Out of Business and Refund Was Refused