Massage Envy
Misleading Information

In January I went set for an initial $39.00 massage. Following the massage, I had been welcomed having a ruthless sales hype on being a Massage Envy associate.in the beginning I stated no and informed her that the year was to lengthy of the length for me personally which I wont use massages every single month. She subsequently explained that the Health Checking Account, by which I've might protect my regular costs. And so I decided. After departing, my cousin who had been with me at that time, explained that she also registered, but just for six months. A couple of days later, I named Massage Jealousy and talked using the Supervisor regarding my encounter/mis-assistance. He assured me that their objective would be to not be manipulative and start to become really beneficial about their subscriptions. I told him that my Health Checking Account wouldn't protect my massages since it wasn't Dr. Is requested. Therefore, he generously decreased my account to a few months that I'd need to shell out of wallet. Well, nowadays... I named another area to create a scheduled appointment for my Spouse and that I, and was informed that I've NO prepaid massages. I told them that I'd prepaid Goal-May which I'd just employed one and really should will have two. They extended to inform me I'd no prepaid massages. The lady recommended me to contact the Covington area where I registered for membership to see that which was happening with my bill. Therefore, I named and talked using the same guy I talked to in Feb. This time around, he was a idiot. An entire idiot. He explained that my consideration was ended in May which my massages were removed from my consideration by May 31st. After I first registered for that account, I had been informed I'd receive written notice of when my massages could end. I've NEVER received any conversation from their store via mail, telephone or email. Or was I actually informed that my massages might end by May 31st. I told him that I was really disappointed which this entire account encounter was only annoying and deceptive and he merely stated "Well I am sorry, possess a good evening".

Company: Massage Envy
Country: USA
State: Washington
City: Covington

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