Massage Envy
Terrible business practices

Beauty & Appearance

I've been with Massage Envy for over annually, near to 2 yrs. I never had a criticism concerning the massages themselves. However I'd to truly have a surgery, after which my buddy died, then it had been the holiday season, then my work transformed - anyhow I had been unable to utilize my prepaid massages. While it surely got to the purpose that I'd eight prepaid massages, I went directly into stop my account. They passed me the shape for my trademark - but I browse the document which mentioned the next weeks charge wouldn't be studied from my consideration, but I'd SHED my prepaids. Easily quit spending the regular charge - I turn into a low-productive participant and certainly will not be permitted to obtain the massages that I've previously taken care of!

Also, after discussing this nonsense with a few co workers, I then found out that one of the six people speaking, five people had subscriptions, but I had been alone spending $59/friday, everyone was spending $39/mon on the agreements! After I comfronted the supervisor about this I had been informed that this wasn't feasible and that I should be mistaken - but why could anybody lay about that. After I offered them the titles of others, they confirmed that the "error" have been created on the agreements and could be fixed.


Company: Massage Envy
Country: USA
State: Nevada
City: Las Vegas
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