Groupon
Full-Service Detailing Voucher Delivered Only a Car Wash

On June 14th

I used this Groupon today and was very dissatisfied.
My wife's car was not cleaned as we had hoped. I spoke with the attendant and the manager. I had complaints about the smeared dirt on the seats. About scuff marks on the divers seat, about the steering wheel dirt, about the windows that had not even been rolled down to clean the upper edges where they meet the door... Etc. The seat belts were not even touched.
Where was the 'meticulous scrub-down' I paid for?
Since I had purchased through Groupon I was made to feel like a second class customer. And "TOM' the manager refused to help.

I paid $90 plus tax... I thought I was getting a great deal... What I got was a car wash..' not a full-service detailing (up to a $290 value)'

I want a refund. Groupon promised that...

For $90, you get a full-service detailing (up to a $290 value) The full-service detailing pampers autos with a thorough vacuuming, stain-removal treatment, meticulous scrub-down, a complete shampoo, and a vinyl protectant that repels hexes and other environmental ills. Door panels, dash, console, door jambs, windows, and rims all get cleaned, and the tires get shined. Finally, your auto receives a high-speed compound, polish, and wax.

I wrote Groupon three times and counting
without any response.

Frustrating

Company: Groupon
Country: USA

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