Sephora.com Inc
Refund Request - Terrible Customer Service
- 01-29-2010
- 22
I have been trying to get a refund since I returned 2 products October. The purchase was made September. First I was told that they never received the package. Then they found the package. Then they said the products were empty therefore they could not do the return. I disputed this since I knew for a fact that they were not empty. I was told they would mail the package to me so that I could see. I never received the package and then they claimed they did not know what I was talking about. After this no one could ever help me everytime I called back. My order#515985922 for $90.83. I am still pursuing this refund and will continue even though every time I call I am told that no one can see that a return was processed.
Company: Sephora.com Inc
Country: USA