Weight Watchers
Inability to cancel monthly pass on line

The web site regular move termination function is useless. I definitely couldn't access a method to stop my account online despite the fact that this method is generally described to be a simple job.

The telephone number isn't alisted on my account card or on the promotional brochure I recently received. I wound up heading away from weight-watchers site to a different simply to obtain the telephone number.

People can only just stop by published mail, by e-mail, or by phone. I needed to stop today and acquire a published report of my cancelleation demand, day, period, etc.-but couldn't get one. I eventually turned to calling customer solutions. After I politely informed the consultant just how long I'd been attempting she dismissed my remark and just agreed to approach the telephone demand.

Altlhough she said she was not able to e-mail a in my experience, or, might she provide a deal quantity of my termination she assured me the account was terminated. She, however, included when I did so experience issues that I really could utilize her title to get a follow-up request.

If potential Weightwatchers clients had that much difficulty obtaining a telephone number or joining the organization might go broke. Our ultimate impact is the fact that Weight-Watchers just truly needs more paying people and also to promote their goods.

Closed disappointed Midwest custome

Company: Weight Watchers
Country: USA

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