Kay Jewelers
Switched Diamonds

On May 1st my spouse chose to have her wedding group re sized. We bought a "Leo" group for around $2700 in 2006. This really is their the surface of the point diamond band and incorporated accreditation paperwork along side personalized sequential numbers within the stone. My spouse and that I really looked over the sequential numbers about the stone whenever we bought it.

While she returned today to choose it-up, she requested to determine the serial number. To her dismay, it didn't complement our paperwork and accreditation. The store-manager and affiliate stated that we ought to have altered the stone. We clearly didn't plus they went within the back-room for around half an hour. Then they arrived and stated that they'll contact us later today and they have to maintain the band. I named their corporate workplace plus they stated they'd consider it. Then they called back about 3 hours later and stated that we received the incorrect accreditation whenever we purchased the band and also to get select the band up. I inquired where the right accreditation reaches. They didn't understand and stated the supervisor would need to determine it out. They have to think were silly. We're calling a lawyer and therefore are considering having charges submitted using the authorities.

Company: Kay Jewelers
Country: USA
State: Ohio
City: Mason

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