Acaipure/centralcoastnutra.net
No refund as promised

You promised me a refund on jan. 22nd, and that i haven't received the confirmation email which you promised that i'd get immed. Declaring my refund which no potential costs could be posted to my creditcard. You explained my name have been removed from your computer system which my account was ended. Where's the confirmation email you guaranteed??? I'm actually getting tired of all of the lies and fraud charges to my bank cards... Listed here is your email about my reimbursement. Hello sharon,

We've obtained your return and released you a reimbursement of “33.95”. Discounts usually article within 3-5 business days.

Should you want to re order some of our items, we'd prefer to provide FREE DELIVERY and $10 OFF all future purchases. That is just $29.95 per container which can be 40 percent from the retail cost of $49.95. To reorder please contact us Toll Free at 888-692-8352 or mail at help@centralcoastnutra.net.

However, we can not help you using the additional product described "colon cleansing", we don't bring the product. Please make reference to your monetary intitution, they'll help you on telling you what organization charged you for this.

Truly,

Petrina Watkins

CCN Customer Service

Central Coast Nutraceuticals

Ph: 888.692.8352

Original Message

From: SOwens276@aol.com

Sent: Friday, Jan 22 12:51pm

To: support@centralcoastnutra.net

Subject: fwd: no refund on returned unopened acaipure and coloncleanse items ord no...

In a note dated 1/22 2:31: 39 P.M. Eastern Standard Time, SOwens276

Writes:

In a note dated 1/22 1:32: 30 P.M. Eastern Standard Time, SOwens276

Writes:

I put a-15 day free trial on 12-3-08... Did not receive it until

Acaipure dec. 28th... That was immed delivered on dec 31st unopened!!! Usps

Tracking number 0308 0660 0001 1381 8481 that you did get back. The

Coloncleanse was purchased through same organization via identical website as acaipure

Was. Needed to complete two separate forms for every one — and undoubtedly for many

Cause my credit card uncover experienced just fine using the

Acaipure... When it comes to coloncleanse it stated insuffiencent resources that was very peculiar

Due to my high credit allocation that we had a zero balance. But, becoming the over

Trustworthy person who i'm, and being somebody who hasn't requested off the

Pc significantly, i had been navive in thinking it was only a "foolish pc mistake".

Therefore, it asked for diverse cred card obviously. Therefore being inexperienced, i did so

Provide another cred card data that was definately an indication of anything

Incorrect, that we must have realized that something just wasnt right... Didn't

Obtain coloncleanse until dec. 17th, delivered on dec 17th via usps following

Quantity 0308 0660 0001 1381 8269 that was also received back again to

You... instantly, after placing the "15-day free trial, i obtained a contact that

Mentioned i had been not likely to receive it until atleast 14 days because of a lot of

Purchases already being processed which our free trial wouldn't start until after

The postmark on the package after i obtained it""". But, immed after i put

The order on dec. 3rd, i visited the support website which was provided tome

By you, getorderhelp.com, and all i noticed was thousands or even a large number of

Fraud complaints from this co.By which i'd just offered 2 cred card figures

Also and that i immed attempted to contact you via phone number which was directed at

Me, 1-888-692-8352 arizona, and sent many unanswered emails to no evail. I

Might hold on occasionally so long as 143 minimum to only get hung on. This turned

Our routine for the next several days through jan. 2 till i finally got to

Consult with someone who stated that their name was "matt"... I tried to describe the

Data as above, and he explained that i'd the wrong location, that someone was

Utilizing his telephone number fraudulently on credit card statements which he

Couldn't help me which i had a need to contact the correct organization... Mentioned "we

Dont have acaipure or coloncleanse below!!! And so i ask him if he'd filed a

Fraud complaint using the fbi for someone using his number therefore fraudulently, and he

Mentioned yes mam there's a study happening today. I had been virtually in

Surprise and really upset about this matter as anyone could be... Therefore, i subsequently

Attemptedto notify you by "live-chat" program and spoke using a woman who stated

Her name was lea, i informed her the same situation when i did to "matt" and he or she did

Not deny that she was the best organization" also it was the same invest that we

Experienced just talked to matt (who explained i'd the wrong place which the

Fbi analysis was continuing for someone using his telephone number

Fraudulently... I actually ask her many times "why did matt lay in my experience, i simply spoke with him

About the telephone, and he explained i'd the incorrect organization". While you might find with

The attached document, i request this many times without response provided...

The next is just a log of one's talk program.

General Information

Talk begin time Jan 2 9:56: 45 AM EST Talk finish time Jan 2

10:42: 24 AM EST Length (real speaking period) 00:45: 39 Owner Lea-PH

Chat Log

dаta: Welcome to Instant Assistance. An internet consultant is likely to be with

You soon. You're #1 within the line. Your delay period is likely to be

Roughly 0 moment (s) and 2 seconds. Thanks for waiting.

Info: You're today communicating with 'Lea-PH'

Info: Your Problem identification for this talk is LTK42304820241X

Lea-PH: Welcome to the live-chat customer care assistance. How can I assist

You nowadays?

Sharon: yes my name is sharon, i had been charged on my credit card for 78.84 for

Anything namecleansepro as well as your number was outlined beside it and that i didn't

Order the product and my credit card company explained to contact you to determine

Why i had been billed?

Lea-PH: I am aware your problem. I'll clarify what happened. Whenever you

Put your purchase, notice was supplied about the next site of the

Checkout procedure detailing the conditions of the trial, such as the ultimate day-to

Contact us via our toll-free amount or live-chat should you chose to stop the

Trial. When the test wasn't ended by that day, you'd be charged the entire

Cost of the merchandise, that will be non refundable. I will stop the test for

You at this time, that'll make sure you'll not obtain any more costs

Or items.

Sharon: that's not what happened. I simply spoke with matt about the phone and

He stated that you dont have that product that someone else is putting your

Telephone number down rather than theirs which he's had several calls

Concerning this which an fbi fraud complaint investigation was happening. Why could

He tell me that about the phone 2 minute previously

Lea-PH: Your purchase has been terminated. You'll not obtain any

Extra costs or merchandise deliveries. You need to obtain a contact verification

For that termination quickly.

Sharon: i requested acaipure and colon cleansing on dec. 3rd for-free trial

Of 4.95 might attempt items for 2 weeks if not satisified might return them

Without any further responsibility. Used to do not get the products until dec. 20th. The

Acaipure continues to be returned i haveusps confir solution tracking number. I

Obtained the coloncleanse dec. 28 and that i delivered it on dec 31 i also provide a usps

Quantity forthat. I delivered it back the moment i acquired it. You stated the 2 weeks

Might start in the postmark time. Used to do not evem start them, i'd like my 78. Delivered

Back again to crdit on my charge card

Lea-PH: i apologize mam, we don't market acaipure

Sharon: i need the 78. Oo be put back to my credit card or i'll need to

Challenge this and seek further action because this ant to do people this

Method

Lea-PH: we shall approach your demand

Sharon: i did so notget an item named cleansepro i dont even know what it's

I just requested acaipure and coloncleanse that we currently returned after i

Obtained them i did so not order your product named clean pro

Lea-PH: your only item to us may be the whole clean

Sharon: i did so not open them, and retuned them 24 hours later since i'd

Read a lot of fraud complaints on the web i recived the total clean on

Dec. 28th and that i delivered it back unopened dec. 31 i've the usps following solution you

Will most likely have it today where it was new years it problably got postponed in

Path to you but you need to have it quickly

Lea-PH: we shall approach your reimbursement demand about the whole clean

Sharon: and so i want the credit set back to my card for that 78.84 is the fact that heading

To become credited back to my account so when

Lea-PH: the reimbursement division will-call you 24-48 hrs

Sharon: please cancel further orders also. I don't want anymore

Deliveries of the product stop immed please and cheers

Lea-PH: yes mam

Sharon: why did matt tell me a rest

Sharon: he explained you didn't have my name like a client

Sharon: that's not to tell someone 2 diffferent tales

Lea-PH: i apologize mam, i currently ripped out your consideration as well as your purchase is

Currently stop

Sharon: is my card likely to be credited the 78.84 or not

Sharon: or even i have to call my creditcard company back to file a scam

Criticism

Lea-PH: yes mam, watch for the reimbursement division to contact you

Sharon: what's my telephone number

Lea-PH: I'll be correct along with you.

Lea-PH: 276-597-2532

Sharon: used to do not give any telephone number to matt i did so what you stated

Return within 2 weeks post mark however, you are getting me the entire price starting on

Dec. 3rd after i put thefree trial for 4.95 i did so not have it till

Dec28th and that i shipped it back dec-31 and that i shouldn't need to pay top dollar

After i didn't have time to even check it out

Lea-PH: what's that item that ask you for $4.95?

Sharon: used to do not start i delivered it back immmed due to all of the

Getorderhelp.com, fraud issues being submitted i simply sent it back the moment it came

At my door and that i shouldn't need to pay the entire cost

Lea-PH: we shall approach your reimbursement demand about the whole clean

Sharon: you charged me 5.95 currently and today i delivered the moment i acquired the

Item now you would like me to pay for 78.84 for what

Sharon: yes i'd like the 78.84 returned i'm resoponsible for that 5.95 since

I did so purchase the free trial

Lea-PH: yes mam. Watch for the reimbursement division to contact you

Sharon: but i dont believe i ought to must pay other things since i did so

Not have it until dec28 and returned it dec31

Lea-PH: yes mam

Sharon: why d0 they've to call me and why did matt lay tome u never did

Explaing that tome he said you dont have total cleanse and also the fbi was

Trading another person using your telephone number why did he tell me that about the phone

Just a couple min previously

Lea-PH: thanks for waiting. I'm going to be along with you in only a minute.

Sharon: they have to call my credit card and straighteen this out together

They have to cred our card back for that 78.84 that i definitely am not

Accountable for since i returned within 2 weeks after receiving item

Lea-PH: we are running your reimbursement

Sharon: i will completed observe i have to call them back and only document the scam

Complanint if im not getting our 78.84 credidit back again to my card immed

Lea-PH: the reimbursement division will-call you for you personally return

Sharon: you have to call the credit card company and fix this and make certain

You dont send me no further items i'd like a proof mail displaying im

Obtaining the refune for 78.84 which any potential oreders are canceled and im of

No more responsibility

Lea-PH: the verification purchase is likely to be deliver for your mail

Sharon: how come this happening to a lot of people just visit getorderhelp.com

And find out all the fraud issues seem exactly like what happened in my experience

Sharon: thanks for your confirmation mail

Lea-PH: i apologize for that mam

Sharon: i dont mean to sound so mean but people deserve to be treated pretty

And actually i also have lived this way

Lea-PH: I am sorry for that wait. I'm going to be correct along with you.

Lea-PH: I truly apologize for that mam.

Sharon: i enjoy your quick response and when you do refund the 78.84 again

To my card and cancel further purchases i'll not file the complaint with

The credit card organization i do want to offer you a chance to accomplish the right factor

Sharon: have you got my mail

Lea-PH: yes mam

Sharon: okay i'll wait to view the confirmation letter for your refund with no

Further obligation to your organization thanks for the assistance i'm an honest

Individual

Lea-PH: Thanks for visiting. We anticipate reading from you again. If

You'd just like a log of the talk sent for you, please click the

NEAR switch about the talk window and also the Leave Study may pop up in your

Display.

dаta: Talk program continues to be ended from the website owner.

Used to do not get the verification mail as she mentioned that I'd about my

Reimbursement or around my cancelation!!! It's currently january. 22nd, and that I haven't been

In a position to get ahold of anybody through e-mail or telephone again and that I have created

Numerous efforts to no evail... PLEASE RETURN MY ACCOUNT AND DO THE RIGHT FACTOR

While you promised to complete. Our order number was given to me as 2022996. Please allow

Me know what you're going to complete, and so i understand how to proceed. I'll wait a

Day or two for the answer before you go forward with every other

Efforts to fix this case and that i relish it if you'd email me back

And i want to know what you're going to complete. (_sowens276@aol.com_

(mailto: sowens276@aol.com)) i appreciate your focus on this issue.

Truly.

S owens

I had been billed 4.95,5.95,78.84, despite this discussion, you billed

Me again on jan. 7th for 39.95 on our cred card statement for acaipure with same

Telephone number and arizona beside it, and that i didn't purchase or did i obtain a item

For 39.95. Why are you getting me again once you promised to give me a

Return of past charges which i'd not get any potential costs.

Incidentally, you closed me up for just two subscriptions in 2 businesses that i didn't

Provide you with permision to do this!!! Why!!!??? I named healthy manufacturer after

They sent mean inviting mail and primetime savings after their inviting

Mail and had to cancel together on dec. Fifth. Thank god i noticed the emails on our

Pc before their charges were posted on my card and that i didn't join possibly

One of these. They said you provided them with my own information and that i

Don't appreciate that whatsoever. That's not to do people in this way

... What did i really do to one to deserve mistreatment??? Please reply immed via

Mail to verify receiving this email also to tell me what you want todo to repair

This case permanently...

While you all can easily see, i did so possess a livechat with "lea" and that i did receive a message saying that i'd find 33.95 that will be nothing compared for the 150.00 they have charged to my cred cards. And that i still haven't become the 33.95 back to my credit card now is jan. 27th... It's yet another lie to increase the record... I'm just providing 48 hours to allow them to get the money back to my card or i'll continue using the alternative in getting justice... I did so not deserve this sort of treatment and neither did the rest of you all and that i will attempt my far better help you get your money back also so we all can end this problem and obtain our cash back. I'll keep you posted if anything happens or changes. Best wishes to all of you and may god bless you all. If anyone learns something or discovers something or their situation modifications, please let me know. We all need to help one another, that's the only path we makes it within this world. Thanks for the support and good luck to most of us!!!

Company: Acaipure/centralcoastnutra.net
Country: USA
State: Virginia
City: 24256

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