Petsmart: Woodland Hills
Injury to my dog from bad grooming

Animals & Birds

I got my puppy into get groomed and noticed petsmart provided nail painting. I understood it had been a foolish concept but I had been carrying it out to create a indicate my W/Y to obtain the pets claws trimmed on the regular schedule. Our puppy went in at 5:30 & I acquired a phone at 8:30 stating shes prepared to be acquired but her fingernails are poor. I inquired the things they intended plus they stated I ought to simply are available in and appear. I acquired low-acetone nailpolish cleaner on the road in case. I obtained there and noticed her fingernails were a catastrophe. Polish on her hair, the fingernails were not completely coated. I expected them why they kept heading when the first nail wasn't exercising. They did not have a solution. I mentioned fix my dogs fingernails. They stated they did not understand when they had the cleaner they required plus they were not sure if normal low-acetone cleaner was poisonous towards the puppy. I told them to find anything out that my pets claws cannot keep in this way. After 45 minute they'd kind of eliminated shine in one base. I then found out these were ostensibly cleaning her toes having a comb for 45 units, I told them to prevent torturing my puppy and provide her in my experience. She was therefore stressed and frightened and chilly from being in water for such a long time. I said they'd to contact their general supervisor and also the mind groomer and determine the best method to repair my pets claws and that I could be back 24 hours later. I discovered my puppy was having difficulty standing directly and he or she was limping on her behalf front-left foot. I got her towards the emergency vet where they stated she required pain medications for excessively worked and tender toes. I delivered to petsmart where another groomer with greater customer support assisted me cautiously take away the remaining shine. I quit a bill for that vet to become compensated from the shop and that I requested them to get rid of the nailpolish from their racks and listing of providers because they are not appropriately educated. I've not obtained compensation and also the item continues to be on the listing of providers. Don't get your dog groomed at petsmart woodland hills. They're poorly trained and exercise bad judgement with animal security.


Company: Petsmart: Woodland Hills
Country: USA
State: California
City: Woodland Hills
Site: petsmart.com
  <     >  

RELATED COMPLAINTS

Petsmart
Unsatisfactory pet grooming

Petsmart
No warning signs

Petsmart
Grooming-Policy

Petsmart
Dog injures at grooming salon

Petsmart
I was charged $40 for poor service

Jan Danes Kennel
Awful

Petsmart
Dog Abused & Injured - PETSMART GROOMER

Petsmart Grooming
Injurious grooming

Petsmart
Pets hotel

Banfield Pet Hospital
Fraud, deceptive practices