Banfield Pet Hospital
Fraud, deceptive practices

Watch out for banfield pet clinic!!! I got my pets to Petsmart to become groomed. I've particular instructions to not cut my pets vaginal region as though causes him serious panic. The groomer made a decision to dismiss me and trimmed my pets vaginal region anyway. Your dog went into serious panic and stress.inside a week both of my pets were in stress. I named and was aimed to consider your dog to Banfield and there could be free. The vet there mentioned nothing was wrong using the pets. They did state that their teeth were in severe need of cleansing (An Amount 4) which among the pets had contamination. They explained of there yearly vet strategy that coated washing teeth, pictures, etc. It made sense therefore I decided to spend the $450 plus per puppy. Banfield required both pets in the space and went center-worm assessments and CBCis. Subsequently approved heart-worm medicine.

Within days both pets were really ill. I got them to some personal vet and also the outcome was that both pets had a serious flea infestation probably acquired while being groomed at PetSmart / Banefield, one had a serious flea allergy, as well as their teeth weren't looking for cleaning. They both had a moderate, degree one..., not degree four! No bloodwork had actually been completed on a single of my pets, despite the fact that I had been charged for this. That puppy, the one which gets serious panic over having his vaginal region shaved, had a cut kidney disease!

Throughout this experience I'd created and named Leslie, the supervisor of the Ocala, FL. Banfield Clinic, and she assured me I'd obtain a COMPLETE refund. Nowadays, some "heavy-hitter" named me from corporate and bothered me declining to provide a reimbursement of the entire amount. He insisted I'd be billed for that examinations, the bloodwork they did, the fecal checks, the attention examination (never requested!), etc. Remember they lied about actually performing the bloodwork on a single puppy. They recommended center-worm preventive medicine with no necessary blood examination to make sure your dog did not have heart viruses. They misrepresented their education of plaque about the teeth - making n immediate need. They went checks I never required..., as an eye examination! (Dah, who gets their pets eyes analyzed?!) They ignored my spoken and published directives on brushing my puppy. They skipped my dogs kidney disease. They skipped the serious fleais the pets probably got when being groomed. Because, in the groomeris I observed them consider one puppy from a table, connect it towards the base of the table, after which raise another puppy onto the table to groom, without disinfecting the table.

Our advice is let this be considered a training from me for you. Our guidance is NEVER visit Banfield or PetSmart Grooming.

Company: Banfield Pet Hospital
Country: USA
State: Florida
City: Ocala
Site: banfield.com

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