Petsmart
Price Match

Animals & Birds

Lately I visited my local PetSmart to purchase dog food (that we did for a long time and also have invested a large number of bucks there). I'd an advertisement from the rival that provided a "purchase one-get one-free" present on processed Fancy Food and Friskies. After investing my important time choosing the right items and waiting in-line when there is just one cashier accessible, the supervisor on-duty, Doug, wouldn't recognize the cost match. Having a somewhat unpleasing attitue he mentioned that " he looked up the plan earlier within the evening and also the Organization doesn't recognize the purchase one-get one-free price-match". I told him that it's been recognized before as of this shop. He stood company on his choice to not recognize the cost match. I am confident he was thinking I'd buy the products anyhow. I'm going to be getting my business elsewhere.

The issue I've with this specific, may be the same marketing continues to be recognized for the reason that shop before by another store-manager. I don't have to spend my time-on 'willy nilly' plan adjustments between shop workers. When the plan has transformed it requires to become plainly published because they don't are having issues in baiting the client using the price-match present simply to rescind it whenever you reach the register.


Company: Petsmart
Country: USA
State: Virginia
City: Woodbridge
  <     >  

RELATED COMPLAINTS

Petco
Efused to price match

Walmart
Manager does not how to do an effing price match

Walmart Tucson Arizona
Price match policy / fraudulent advertising

PetSmart
Refusing to price match, even though they advertise it

PetsMart
In Bel Air MD. Dosent follow price match policy, make own rules

P C Richard & Son
P C Richard & Son would not price match an item I bought from them. They stated that the price match item was for 'Black Friday'

Walmart
Manager can not honor the sale ad

Petsmart
Refuse to honor return policy in effect at time of purchase

Petco
Did not honor price match

Wal-Mart
Falsely advertise price match guarantee