ShopKo
Good customer service doesn't mean nothing ever goes wrong, it means handling problems well - Gibson Soho Lounge Stoneware Square 16pc Dinnerware Set
- 09-06-2012
- 36
I am a Canadian who recently went "cross-border" shopping in Montana. After arriving home, I discovered that a set of dishes I bought at the Helena Shopko was missing a plate. I emailed Shopko customer service, and received great help. They responded quickly (and even responded again when I didn't reply right away!) and couriered a new plate directly to me. I understand that problems happen, but good customer service means handling those problems appropriately and taking care of the customer, and that is what Shopko did.
Company: ShopKo
Country: USA