Test Prep Services
Deceptive practices

The corporation named me on my cell phone showing connection with my daiughteris senior school and telling me that my child had requested their test-prep group of DVDis plus they were calling to set up for cost. Stupidly I decided to provide them with my creditcardnumber and request delivery of the merchandise.

I told the salesman when my child didn't purchase the program — it had been returning. She explained that might be not a problem. They billed my card with $214.90 ($199.95 "unique promotional cost" plus $14.95 S&H). After I eventually discovered that my child had no understanding of the product and had not at all requested something enjoy it — the container had appeared. I understood this needed to be returned. The purchase was completed under false pretenses and was obviously misleading. I blame myself — I ought to have recognized better — however it was for my senior school aged kid — who's likely to consider the WORK and was contemplating numerous research helps.

I called customer support — no one accumulates — but an email address is supplied. I instantly e mailed and advised them the plan was coming back — a fast reaction explained that I required a RAN -return authorization amount — I had been really in the article offfice at that time and that I replied for that quantity — that was provided. The client support broker was really sensible and supportive — and questioned me to rethink prior to making the return — as well as agreed to keep in touch with my kid concerning the item.

A couple of minutes later I began getting unusual, rude and unpleasant emails from an IRA PUPKO (evidently the boss??!!) from ihp@roadrunner.com who'd clearly been checking my dialogue with customer support: The boss??! Really? (These are ripped and pasted from my email package)

Information Number 1 Inform togo pull a camels butt

Information #2Sir, I Have had very about enough of the trades. We shall not be crediting back delivery, statement absent. And when you translated what was believed to you in a specific method, nicely, very little we are able to do about this, is there. No questionmark at the conclusion of this last phrase because itis rheterical. Possess a fantastic evening, and best of fortune for you people. IraTest Cooking Services

Is that this the kind of organization anybody ought to be purchasing something from???

I believe not...

Company: Test Prep Services
Country: USA
State: California
City: Perris
Site: testprepservices.org

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