Directv
Don't Do It

I am not a complainer but they brought it out in me. I recently became a customer on 12/28/09. I have have had multiple issues. Don't let that "who do I have the pleasure of speaking with" bs fool you. The customer service is horrible and the information from the supervisors down is inconsistent. The offer $100 gift card and $100 referral fee, now I see why. I wanted to terminate service now they want to mention the $470 for early termination. I should have gone with dish now the NFL playoffs are on and I cant watch it because I am not getting a signal after one week. All they can say is "we are sorry a tech will be out in several days. If I knew then what I know now.

Oh yea when they cut a hole in the wall they left a mess and cut too much and now I have an extra cut in my wall, I am so pissed.

Company: Directv
Country: USA

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