Directv
Promised free premium channels billed and rep hung up

Advertising

When I got my service with direct tv they told me I was going to get 1yr of Showtime free and 3 months of Starz and HBO I had only 1 months of Showtime and I was billed for the month so I called to complain they put it back and next month I got billed again so I called them back and I told them that on my order I supposed to get it free for a year so they told me nope and when I told the guy to check my order he hung up the phone on me. Called back asked to speak to a manager and they told me that managers are to busy. So just waiting

For my contract to be over and I am getting rid of them.


Company: Directv
Country: USA
  <     >  

RELATED COMPLAINTS

Direct TV - American Satellite
Billed $24 for Starz and Showtime, Promised DVR Never Came

Direct TV
Second Rep Fixed Missing Promotional Channels and Added More

Directv
Free Showtime and Starz Package Billed at Extra $23

Direct Tv
Advertised Free Package Not Honored and Early Termination Fee Charged

Directv
Promised Free Sports Pack, Then Billed Early Termination Fee

Direct TV
Promised Free Movie Channels for a Year, Billed $103 Monthly

Direct T.V
Promised extra monthly discount denied and charged for free channels

DirecTV
Promised HBO, Starz, Showtime for a Year, Got Three Months

Directv
Incorrect Billing practices - Billing Dept is very inadequate