DirecTV
$69.95 Install Fee for Third Room Despite Sales Promise

It is hard to be 65 and try to keep up with protecting my rights and my money. After months of unsolicited mail, I succumbed and purchased the whole ball of wax. The fast-talking salesperson assured me that I would need two receivers for 3 rooms, as one would serve two rooms. The person also asked me for my SS#; I refused, and we got around that. And so, they came, they installed, they left. I have two converters, two rooms. AND if I want the service in the 3rd room, I must pay not only a monthly rental for the receiver, but $69.95 for installation.

I protest, as after receiving an email notice that the installation was for two rooms (not three), I called and was assured that the 3 rooms would be installed. After much negotiation, they have decided to reduce this fee to $19.95. How good of them.

This is another "rope a dope" service, where all the rules are in fine print, and if they can confuse you and get your money one dime at a time, that is their goal. Beware.

Company: DirecTV
Country: USA

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