DirecTV
Extra Third Room Install Fee After Sales Pitch Said Two Receivers Suffice

It is hard to be 65 and try to keep up with protecting my rights and my money. After months of unsolicited mail, I succumbed and purchased the whole ball of wax. The fast talking sales person assured me that I would need two receivers for 3 rooms as one would serve for two rooms. The person was also asking me for my SS#, I refused, we got around that. And so, they came, they installed, they left. I have two converters, two rooms. AND if I want the
service in the 3rd room, I must pay not only a monthly rental for the receiver, but 69.95 for installation. I protest, as after receiving email notice that the installation was for two rooms, (not three) I called and was assured that the 3 rooms would be installed. After much negotiation, they have decided to reduce this fee to 19.95. How good of them.
This is another "rope a dope" service, where all the rules are in fine print and if they can confuse you and get your money one dime at a time that is their goal. Beware.

Company: DirecTV
Country: USA

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