Dish Network
Dropped AMC and Premium DVRs Only for New Customers

I am a 12 year Dish customer paying $137 and change a month and was shocked to learn that you had suspended your relationship with AMC. I had the new season of Breaking Bad set to record and when I got back from vacation found that AMC is no longer on Dish! This is not the only complaint I have about your company. Your premium DVRs are only for new customers?!? This is how you reward customer loyalty?

The DVR in our master bedroom was breaking down for two years. The hard drive was going bad and by the end of two years was so loud that it nightly woke us up at three am and one of us would have to get up to unplug it. Repeated complaints got no solution. It was only when we threatened to end our relationship with Dish that we were given a DVR of the same type. Apparently the premium Hopper DVRs are only for your new clients. All loyal customers get is a runaround and a screw job.

Dish's dropping AMC is the final straw. We are dropping you!

Company: Dish Network
Country: USA

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