Dish Network
Installed wrong service/refuse to correct

I named on March 21st 2012 and asked on providers for my condo. I needed 1-Dvr for livingroom, 1 -duel recipient for 2 little rooms and 1 simple recipient for Master bedroom. I paid $224.00 in advance.installation was on March 23rd 2012. I had been clear on which I needed fitted. Once the specialist completed instillation I was informed that the duel Dvr was mounted within the family room which managed the masterbedroom and also the existing room. Which means I've view what I am recording or even the individual within the masterbedroom needs to view whats saving. When you have to look at whats saving what great is it. I instantly named their customer support after talking with five diverse people I had been used in a boss who explained easily needed one more recipient for that Master bedroom I'd need to spend them one more $200.00. I also discovered my twelve months contract amazingly turned a two-year agreement. I told them I actually donot like being lied to by their sales representatives. I needed them to uninstall my support and return my deposit. I had been rudely informed they'll do this but my card could be billed for 2 decades of support for violation of agreement. I approached the B.B.B.in Colorado since you will find no practices in Boston. They approached the Business's quality division and that I obtained a phone from Christine who explained I will possess the support I needed Easily currently pat $300.00 for that simple recipient for that Master bedroom. Where I curently have support it'd be viewed an up - quality. I actually donot need an up grade I'd like the support I requested. Christine subsequently instructed my I will stop my support and he or she may refund my deposit in three months, Our reaction was how will you expect me to think you'll deliver my reimbursement. I informed her to place it written down since I'll consider the to small-claims judge and prosecute them for that optimum quantity for that tension and stress I've had for what's currently six-days of playing around in groups with this particular organization. I had been subsequently informed they might cost me $95.00 to get the gear.in not too many good phrases i informed her where you can proceed which the leader or C.E.O. Of the organization will be the only folks from the corporation that I'll cope with. Why does the corporation think they are able to grab and lye to there clients and obtain away withit. Where's the certification panel in most of this. Someone and that I am likely to push-to discover that has authority over the corporation that's not precisely managing that they're doing company underneath the proper guide-lines.

Company: Dish Network
Country: USA
State: Massachusetts
City: Gloucester

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