Time Warner Cable
Dissatisfied with service

On 11/28 I post-dated a look for $127.86 for 12/4 having a repetition. Within the phone. TW exhausted to deposit it on 11/29 after which again on 12/2 leading to $-85 in my own account. On 12/2 TW actually charged me a $30 returned check charge.

On 12/9 TW attempted all over again to deposit the check TWICE leading to two $30 delivered check costs plus my banks $27.20 every time equaling $-115

Our banking account was at $147 therefore the check must have removed. Speaking with my lender, they stated TW is attempting to consider the $30 delivered check costs out FIRST prior to the real check.

I've spoken to 16 folks from TW within the telephone, saying this tale every time. Each informs me there program claims no returned check charge was obtained from my banking account yet my assertion demonstrates otherwise. One individual actually told my the $127.86 confirmed it had been settled on 12/5.

The financial institution claims they could not approve cost until somebody attempts to place it through, therefore somebody from TW is attempting to. Our declaration really claims TW onto it.

I had been told I'd obtain a call back 2 differing times and also have yet to get a phone.

I had been advised to consider my bank record towards the nearby TW workplace. I did so etc Tues. 12/13 and also have not noticed something from their website by today. Visited get my cash out-of my banking account today to pay for expenses and that I was informed TW required ANOTHER $127.86 out-of my bill AGAIN today.

I got that declaration to TW office and waited to get a around 30 minutes prior to the repetition explained I want a brand new backup since the unique couldnt be read thru fax in the fund office. I described, you simply got ALL my cash I dont have still another $2 the lender costs for another bank statement.

I want this fixed INSTANTLY. I've over-due expenses due and also have not having the ability to spend because of each one of these delivered check fees and inadequate account costs.

I'd like the returned check fees and the banks insufficient funds costs returned to me=$225 asap!

Company: Time Warner Cable
Country: USA

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