Comcast / Xfinity - Boca Raton
Horrible Cabe Service - Even Worse Customer Service

The support keeps heading out and that I have to contact to possess them reset my sign after which wait half an hour before it's fixed. This occurs every 2-3 days going back six months. I observed lots of my neighbors likely to U Verse but I caught using the Cocast since I've a pack with web also.

Each time I've to contact them I feel the terribly lengthy selection that lets you know to enter data... And them claims it cannot allow you to and certainly will link one to a repetition! I believe it is a method to stall the telephone phone so you don't understand just how long you are on-hold... Just how can it not have the data? It actually requires me each time easily want to have a study departing my feedback following the call - I usually say yes - but never obtain the study phone! When I eventually get repetition they've togo through the whole same procedure every time and that I need to delay half an hour to possess my On-Demand fixed.

Today I ca notice why, when U Verse arrived on the scene and Comcast beginning dropping an enormous proportion of customerse they began marketing constantly and attempting to call themselves XFinity.

Perhaps you have realized that Xfinity has the identical presents (with the identical client service) however they're looking to get from the terrible Comcast status and utilizing television advertisements to promote great client service, the don't employ any new team to assist with backlog of grievances and problems plus they did not alter or enhance something about their real providers.

They simply used their cash on Television advertisements and publicity for that new title of Xfinity.

Company: Comcast / Xfinity - Boca Raton
Country: USA
State: Florida
City: Boca Raton

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