Comcast
Refund and charge mix-up leaves balance owing despite payment

I have been fighting to get my bill sorted out. It started back in April/10 when I cancelled my service for the season. I was to receive a refund of $ 119.58. That I did not get until late August/10. Then a few weeks later I get another chg. For $ 119.68. I hold on to that for a while to see if the other one is going through. I deposit the chg to my account. Then I get a bill for $ 119.68. I pay that online on October 21/10. The money is taken out of my account but Comcast never gave me the credit so instead of my balance being $ 0 after my refund I now still owe them plus interest every month. I am just spitting nails, they are so incompetent that they should not be allowed to run a business. There should be an investigation into their financial dealing. As of this date my account is still not settled. It's the only company in my area BUT I will not deal with them anymore. Every year it is the same and a couple of times I have let it go because of the frustration. Wonder how many millions of dollars they defraud the people in the same situation. I am so mad!

Company: Comcast
Country: USA
State: Florida
City: Englewood

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