Comcast
Customer Service

Never have I ever wanted to dump a company as much as I want to dump Comcast.

Our relationship has been rocky (to say the least) from the start. And it seems it is only getting worse. There aren't too many times I can say I have been impressed with the service I've recieved.

My internet service goes out at least once a month, my cable faulters at least once a week, and I don't even bother with their telephone service.

Recently, I had someone come out and service my internet connection as I was losing the connection frequently. The service man expained the line was being cut from the pole to my home, and the problem was now fixed. This weekend my internet connection was lost again, and when I called this time I was told that I would need to set another service date. But wasn't the problem fixed?

I could understand if it was just the location of my home, but I have been with Comcast for a long time and my address has changed frequently throughout that time, so I can't even give them that excuse.

I would move to satellite but I am unable to in my apartment. I would switch to AT&T U-verse but it is unavailable in my area. So I am stuck with Comcast for a while, and I will be seeing their servicemen (and women) for a while as well, because this is not the last time they will be visiting my apartment, I just know it!

Company: Comcast
Country: USA

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