Rcn
Billing department fraud

I required a phone point on July 24th nevertheless the point was never mounted in my own home, nevertheless, RCN began getting my charge card instantly. When I called tech-support to obtain my point mounted, however they didn't reply my calls, and after being on-hold for a lot more than an hour or so in a number of events I couldn’t delay any more.

After 4 weeks to be billed for phone support that used to do not need, I approached RCN the payment division and I acquired move and/or hung-up on 6 various events, and my issue hasn't been solved. RCN recognizes that my point never got mounted plus they chose to move me to some nearby treatment centre (in Pittsburgh) in which a good guy from the name of Jeremy (he didn't desired to reveal his lastname) recognize that RCN’s payment division is producing anything possible to prevent refunding money to customers.

Please don't get RCN, it'll create your daily life hell

Company: Rcn
Country: USA
State: District of Columbia
City: Washington

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