Charter Communications
Poor service

I live in Union City, TN. Charter Communications, our cable TV provider doesn't mind charging $78.00 per month for only cable TV, but they also don't mind giving the POOREST service either. On Sunday, Nov. 8, we could not watch the football games on the only channels they were on because of "sun spots" or what ever. The channels that day were Channels 12 & 13 (KFVS & KPSI) both Missouri stations. Tonight, we could not watch "The Mentalist" at 9:00 P.M. On Channel 12... Because of "sun spots"???

We did have 2 each of NBC (chan. 4 & 6), CBS (chan. 5 & 12), & ABC (3 & 7), but without any warning, Charter took channels 3,4, & 5 off the lineup. There has not been anything placed on these stations since they removed them. These are all TENNESSEE stations!!! We LIVE in Tennessee. So when there are "sun spots" or whatever the reason that a station is off or messed up to the point of not being able to see or hear the program, we cannot go to the other station (network) like we once could.

It just doesn't seem fair that Charter Communications could charge for services and still not deliver... Always the channel 12 in Missouri is the unwatchable station! Why can't we have our Tennessee stations back?

These occurrences happen quite often.

Company: Charter Communications
Country: USA
State: Tennessee
City: Union City

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