Direct TV
Resumption of Service
- 10-29-2009
- 11
If you transfer and contact to remove, don't permit Direc TV to speak you right into a "suspension" of support underneath the guise that you "may" register within the new location that you are going to. It is a FRAUD. At the conclusion of 3 months from your own unique disconnect notice, Direc TV begins payment you-your regular regular quantity without actually connecting something up. They deliver you an email a couple of days prior to the payment would be to continue again and provide you the choice of delivering an email back or calling an 800-number. I delivered the email 6 times prior to the 3 months was up, informing them used to donot wish to continue support, nor continue billing me. I obtained an email back from Direc TV recognizing my email - filled with a reference range. I never heard from Direc TV - though their Customer Support people stated that I had been delivered an email that explained I'd to call-in to stop. They might not show that I obtained the email (I believe my spamfilter might have captured it) so not reading something from their store, I thought that I had been completed with Direc TV. Not too. 15 days later, I get a statement within the email with my regular monthly cost. I named - and following a comfortable dialogue, I sensed that it'd been managed. Again NOT TOO. After another 15 times, i obtain another bill where they eliminated 83% of the costs declaring that since I didn't call-in, I owed the "decreased" resumption bill for that quantity of days from the beginning of resumption till I named in after obtaining the first statement. Used hours about the 800 point - spoke to three degrees of supervisors - they WOn't return the approximately 10 times of "NO" support. They need one to call-in to stop since they reach "strong-arm" you into signing back-up. I delivered them an email, I understand they obtained, indicating NO. When can NO mean NUMBER.in my opinion that Television transmission companies are uneven. They cost method to significantly for anything all of US used-to manage setting up an aerial.
Company: Direct TV
Country: USA
State: Arizona