Direct TV
Poor Treatment of Existing Customers Who Missed Online Specials

TV & Radio

DirectTV has a few of the toughest customer support around. Whenever we named, we obtained a-12 month promotional offer, which all businesses must do away with anyhow. This very day and era is approximately preservation, not getting new business-only. Any intelligent company understands that. Anyhow, because we registered for this offer within the telephone and never online, we did not get a DVR. Today we're stuck with 150 measley stations for $56 per month without any HD, no DVR, and can't-get the luxuries of the free HD-DVR brand new clients get without signing aside another 2 yrs of our existence to some deal.

When can these businesses discover that agreements and "NEW BUYER JUST" campaigns aren't the best way to maintain balanced, recommending clients??? We shall not be incorporating extra functions and we are rescheduling after being good-paying clients the moment this first two-year agreement is up. Congratulations Direct TV. Your customers possess a good deal more energy using the web these days subsequently did the people from the times of old who might just inform a few neighbors how poor the client support is.


Company: Direct TV
Country: USA
State: Georgia
  <     >  

RELATED COMPLAINTS

Directv - Directv
Direct TV Does not care about existing Customers

Direct TV
Rip OFF for Existing Customers

Direct TV
They're way too 'fine printed'

DirecTV
Direct TV places little value on existing customers

Nuvox
Fraudulent practices

Nuvox
Scam and cheating

DirectTV
Contract

Direct TV
No loyalty for long term customers

Direct TV
Ad service and wrong billing

Direct TV
Direct TV has poor customer service for existing customers and does not try to improve relationships with customers