DirecTV
After 4 months, still no refund

Reimbursement was because of me since July 11th. I have named over 6 times. Every time, CSR mentioned and guaranteed me the reimbursement was on the road and t

Reimbursement was because of me since July 11th. I have named directv over 6 times. Every time, the CSR mentioned and guaranteed me the refund was onto itis method which the prior repetition mishandled the reimbursement. 4 weeks later, i still haven't gotten my reimbursement. Bill number 45107170. CSR representative 100405229 hungup on me intentially. I ought to not need to contact numerous occasions to obtain my reimbursement. I have previously submitted a towards the BBB, and I'm annoyed that this is exactly what it requires to obtain a credit that is because of me. Each time, I contact, the CSR states the prior repetition mis handled the credit. Possibly instruction at directv isn't as much as level, or there's a lot of inexperienced workers. I've a lawyer within the household, and that I may follow case only for the theory and press interest how ludacrious it's to get a business like directv to lay and lay again to get a poor $13.59. I've never been so upset about anything so little. I'm planning on the quest to distribute my encounter I've had. Simply check my bill background how often I Have called.

Company: DirecTV
Country: USA

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