Direct TV
How to contact corp office

Do not simply protest with this site. Direct TV is absurd. Protest about the normal 800# and they'll let you know that you simply CAN'T have corporate workplace connections and telephone numbers. You are able to.

mr. Chase Carey, President & President

2230 East Imperial Road

El Secundo California 90245

(310) 964-5000. Request Mr Carey's office.

Minute - DON"T ACTUALLY QUIT FIGHTING THESE BUGGERS. That is precisely what they need one to do. Actually, THE MOMENT you understand you are being attached - do not remove it about the bad constant individual - discover the Mind of Medusa, im, the boss's title on the web anywhere. Contact them. PROVIDE THEM WITH a bit of the mind. They do not wish to notice it and also have THE ABILITY to fix it.

Or even happy, contact A State Attorney General's Workplace and document a criticism. (be sure you inform Mr. Careyis "workplace" that you simply along the way to do so.)

Report the title and identification # of each worker you speak with. Demand they provide it for you. Maintain a record. Need a discount or credit.

Discover any and every public complaint panel and style your criticism. Phone Mr Carey's workplace and let them know about this.

I Have had several, many problems in my own 9-month connection with Direct TV. Their business design would be to preserve you from solving your issues.

Once, I did so obtain a credit for $60. Listed here is how: I waited till 5 minutes prior to the call-center shut for that evening (12:55am, thanks greatly on the function evening). All of the normal workers is likely to be signing off. With luck, the supervisor (whom you're NEVER allowed to talk to) might just get the telephone. He did. He'd the ability to matter me a credit. I had been excellent. I stated, "Please, have mercy on me." He felt sorry for me personally. He is possibly been dismissed right now, so all the best.

Today, the technology they'd to deliver (at their price) found use a "newer" meal. Did not require it, because of complete miscommunication on the component. Nevertheless, he explained the web meal have been mounted on the also-little post. He might shake it an inch in virtually any path. Because of him, I currently recognized that my continuous link issues weren't associated with the "reasonable entry" plan (where they slow your link along if you are using the web a lot of) but to FAULTY EQUIPMENT.

I'm extremely grateful he showed me (at their own risk) that which was actually happening. I named them back and stated I needed the right gear mounted free of charge. No, they would like to cost me about $150 to repair their issue since I did not record it throughout the first 3 months. Yes, I am therefore certified to examine satelite dishes. I said simply no. They contended. I again asked to get a supervisor. No. I expected for corporate contact data. No. Good, I continued this website, got Careyis data and named his office.

I had been assured that workers are allowed to provide out the boss's contact data. Bullshit. These bad workers are as abused whilst the clients. Anyhow, I got a tough line using the excellent person I achieved. Therefore, you will see no-fee for that fix. I'm focusing on benefiting from little credit for that previous eight weeks of bad entry. She promises me-she is going to do this when the fix is finished. I stated, I wish so since I'm-Not quitting.

I informed her about that website. We will notice.

Result: a lot of big companies design their customer support system-so that you simply can't keep in touch with administration. Call-center workers create reduced earnings and also have to hear apoplectic clients who're being driven crazy from the organization. Therefore, we get shit on and also the workers get shit on. The organization reaps the earnings and nicely discuss it-up in the client-proof top ranges. It is a tired period and simply further evidence that greed may be the fundamental inspiration today. Wrong, dishonest, uncaring SELFISH bastards tip this nation. I am ill to my belly these are my own era. Fair-play and empathy for others is seldom displayed anymore.

So, FIGHT FIGHT FIGHT. Post your methods - allows share and allow these bastards attempt to quit us!!!

Company: Direct TV
Country: USA
State: North Carolina
City: Robbins

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