Direct TV
Poor quality box

We've named twice concerning the issues with a faulty container. We in the beginning had issues with the container cutting-off because of it home and never functioning. It appears to really have a brief. We reset it numerous occasions as subsequently it just operates to get a short-period of time. We visited the tech-support people for aid plus they offered us data which didn't solve problem.

The 2nd phone after detailing the whole issue and losing period finished with me talking with a called Stanely logo # LKC0992 he attempts to promote me a safety support. I clarify the container was defective right from the start and we ought tonot require a safety support to get a container we've had for under 4 fours weeks. It had been performing up because the start.

He desired to cost me $20 to get a new container. I had been annoyed and when again described their solution was garbage. He then described the termination charge is $200. No quality. We're caught with faulty item with no good customer support. Simply whether $20 to get a fresh container that nevertheless might be damaged or $200 to stop.

Company: Direct TV
Country: USA

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