Direct TV
Ripped off

I have had service with direct TV for several years. I kept Direct TV although I was without service nearly always... Whenever there was bad weather.
I recently ordered HD and they were very prompt to install. We however had real bad weather about a month and a half ago and apparently the high wind may have moved the dish somewhat, because the signal strength was
only registeribg 40%.
The fool from the Technical Dept.informed me that I would have to go and adjust the dish tosee if that was indeed the problem. When I told them they must be crazy then the offered tosend someone out for $179.
I did not agree to that but they suggested i take out a Repair Protection Policy for $15.00 per month... I agreed.

They were to have shown up in four days. Rhey did not show nor called, I awas without service fpr over three weeks and after no apology, I cancelled my service.
By doing so, they have preceeded to charge me early termination fee of which I was unaware of'
They also say its their policy to debit those fees from any credit card on file.
I hope people read these complaints and do not get caught up with direct tv, s
hussle.

Company: Direct TV
Country: USA

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