Direct TV
Fraudulent charges

TV & Radio

My Dad had Direct TV at their house, he had cancer and was Dying, they told him he needed to upgrade his system because it was outdated. They told him they needed to come out and install a new box and move the dish location, so he agreed. They told him to sign the Paper to show he received the receiver and the new dish location.

Several months later he Passed away and my Mom could not afford her house any longer, so she had to move to an apartment, which did not allow a satellite dish, so she called to cancel their service, they told her they would send a box out and she is to return the 2 receivers, which she did the day the boxes came. 1 month later my Dad's death benefit from SS came, $255.00 and that was to go toward his headstone and they debited her account $501.00 for early termination fee.

She never signed anything or ever read anything, my Dad did, and she got stuck Paying this, the bank said they would issue a credit back to her, and investigate it, I told her to withdraw the funds and to close the checking account, which she did. They were not able to get the money back from her, but did post negative ratings on her Credit report.

They never checked her credit to install it, but attached a collection report and negative reporting on her credit report. We have to now get a Lawyer through Legal Aid to help he fight this. I can not believe they can legally charge you Card without your authorization. Their has got to be a law against that.


Company: Direct TV
Country: USA
Site: directv.com
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