Red Box
Overcharged Multiple Times

I had been overlooking my charge card costs during the last 3 months and realized that Red Container has over-charged me 6 times out-of 19 dealings! Costs were. 50.24.44.12. 02 and $18.02. Crimson container has over-charged me over $80.00 within the last 3 months. I've no idea what I acquired billed before this. I can not think used to donot get this faster.

I'm calling customer care to discover when they may repair this or not. The phone call is recorded below.

-Created my phone at 9:00PM EST

-9:12 Achieved a realtor (Angel)

-I'm receiving informed that used to do not return films.

-Monitor is showing below these are legitimate costs plus they are likely to "examine the equipment" at-one of the places we used-to return the films frequently. Mistakes occurred at multiple locations.

- 9:28 and he or she continues to be seek advice from her boss.

- 9:31 Stated they examined the equipment and there's nothing wrong with the devices. I'm currently back on store.

- 9:36 obtaining a boss about the telephone and so I am on-hold again. She's stating that films that I delivered were never hired again and so I mustn't have delivered them.

-9:39 Angel is moving me to Nick, she moved me to himself and place me back on-hold to check on the expansion.

-9:40 today speaking with Nick. I am requesting my charge card to become taken off the body. Was informed by that another film that I returned hasn't been delivered. I'll be obtaining a phone with-in seven days to I would like to know when they will find the film.

-the phone call hasbeen finished 9:54. The phone call identification was 4472316

I really hope that should you have actually applied red container that you simply examine your costs asap. I'm still in surprise that I got scammed this poor and am calling my charge card organization to challenge the costs.

Company: Red Box
Country: USA
State: Ohio
City: Massilon
Site: redbox.com

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