Verizon FIOS
Billing

In October I, regretfully, enlished Verizon Fios as my tv/internet/phone service at the rate of $65.00 per month for 6 months and then $95 thereon. The deal sounded too good to be true and, as it turns out, is. Today I received my first bill of $291.00! I placed a call to Verizon and they explained to me (which they never mentioned at the signing) that they prorate your bill and, depending on when the installation takes place within your cycle, you are responsible for additional fees. Oh, and coincidently, they had forgotten to give me the $30 discount on my original bill as well. So, they were able to "do me the favor" of reducing my bill to $231!! I don't know but if you add 65 65 it equals $130 — where did the other $100 come from. I will place another call tomorrow to rectify that and then will call my local cable company to switch from Verizon. Consumer beware — look for all the loop holes and be sure that you'll never get a bill for $65! In addition, for all that money the digital signal stinks — my television screen constantly freezes within frames. Verizon is the worst!!!

Company: Verizon FIOS
Country: USA
State: New York
City: Mineola

  <     >