Polaroid
Dishonesty and rude treatment
- 11-24-2008
- 4
On July 24 we purchased almost 5,000 bucks worth of Polaroid televisions. They mentioned at Walmart the televisionis include 12 months guarantee. We also bought further 2-year guarantee aswell. Your 26" television ceased focusing on November 23.4 weeks after buying... I went to Walmart to come back it. They, obviously cannot do something as it's Polaroid who should cope with it. I called Polaroid at 11:35 A.M. About the 24th. The very first man was excellent but stated the organization has experienced a split and that I needed to ring another quantity. After 2 hours of waiting and hearing musac I eventually got a guy who asked me about issues after which moved me for one more fifteen minutes delay to customer support. I had been transferred onto Rhonda who didn't apologize or create any try to create my delay much better... After which educated me I've to publish this tv at OUR cost to Florida to obtain fixed. Obviously if something goes wrong within the article, that's our issue. What type of guarantee is the fact that? Between your violent treament from Rhonda, the delay of 2 hours to talk to her which information in my opinion that Polaroid ought to be researched. They're an extremely shady and uncaring business. Please cope with this case and make certain all-Americanis are created conscious of the phony guarantee
We're not speaking A - 100 dollars to get a tv below, it's a 547.00 tv
I'm ill over this... My 13-year old, whose television it's... Is in holes. Up to month to obtain any information when it comes to this television. It is wrong
Wendy Boyce
Company: Polaroid
Country: USA
State: North Carolina
City: Murphy