Polaroid And Circuit City
Broken TV, terrible warranty service Internet

Purchased a polaroid 26" LCD TV less than a year ago. Had trouble right away with the picture not always coming on when turned on but the sound always does. Called three times to Polaroid's warranty company before getting a service center in my area. Brought the tv to the service center and after 6 weeks have been told by them that it is hard to fix and they can never get parts from Polaroid. I am moving shortly so I must pick my TV up unfixed after two months and by the time I get to my new location the warranty will be expired.

I have tried calling Polaroid's hotline to get help but end up sitting on hold for 25-30 minutes and never reach anyone. They are the most frustrating company to deal with and I will NEVER purchase a polaroid product, or any other product that this warranty company (PRIMA Worldwide Warranty) supports. Since Circuit City feels no obligation to their customers I will never shop there again.

Company: Polaroid And Circuit City
Country: USA
State: Nationwide
Site: circuitcity.com

  <     >