Comcast
Promised $300 Switching Bonus Never Paid

I originally switched to Comcast Bundle package service in March 08 and was supposed to receive a $300 bonus for switching service. I received a confirmation by email that Comcast received my signed electronic agreement. I called to check status of rebate to be told that they never received agreement and I would have to go into service center to sign a new one in May. To date I have been told everything including "the check is in the mail." I have filed a complaint with BBB and am awaiting a hearing with the Dispute Resolution Center. It's the principle, do not advertise what you do not intend on honoring.

Company: Comcast
Country: USA
Site: comcast.com

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