DirecTV
Promised Specials Never Received on Second Home Account
- 07-10-2008
- 5
I don't think these complaints were written by a DishTV rep. I currently have two accounts with Direct TV. The first one is our primary home, and we have had no problems. The second is a home we are only in for a few months a year, and we have had nothing but problems. They promised us 39.99/mth service, a $150 movers special, a $50 referral special, a $50 Visa, and an ATT 10/mth bundle discount.
We never received any of that, and our monthly fee has been anywhere from $175/mth to $90/mth. I have a 12" thick file of correspondence that has gotten me nowhere. The customer service reps are like a bunch of robots reading comments off a card. I am so dissatisfied that I am having it removed and cable installed. I have done everything they have asked and received nothing in return. DirecTV is a company that profits from deception and does not care about its customers.
Company: DirecTV
Country: USA
Site: directv.com